FAQs

1. When will my pre-order ship?

Pre-orders of physical items ship early December. As soon as Santa drops them off at the warehouse (he insists on doing the first delivery himself), we process and send them out immediately.

2. Will my order arrive before Christmas?

Yes! All pre-orders shipped in early December arrive well before Christmas. If you order after pre-orders close, standard shipping times apply.

3. What age group is the book for?

Hot Chocolate Santa is perfect for families who love cozy Christmas stories by the fire and pre-teens who love Santa and Santa lore.

4. Is this a standalone story or part of a series?

This is Book 1 in the Hot Chocolate Santa world. More North Pole stories are already in the works.

5. Is an eBook or audiobook version available?

YES, both eBook, Audiobook and Audiobook Deluxe versions are available and will be instantly delivered to your email upon purchase.

6. Do you offer signed copies?

Limited signed copies may be available later in December, but in time for Christmas, so stay tuned.

7. Can I buy Hot Chocolate Santa in stores?

Right now, the book is available exclusively online through our official website. This guarantees early access and authentic copies.

8. What is the book about?

It’s a cozy, magical Christmas adventure about Santa, the elves, and a North Pole mystery that brings warmth, courage, and a whole lot of holiday spirit.

9. Will there be Hot Chocolate Santa merchandise?

Yes! Some generic merchandise is available now, and Hot Chocolate Santa official merchandise depends on book sales.

10. Can I return or exchange my book?

Absolutely. If your book arrives damaged or defective, we’ll replace it right away. Just email us and we’ll take care of it.

11. Do you ship internationally?

Currently, we ship across the United States. International shipping will open in a future phase.

12. How long does processing take?

Physical orders: typically 1–3 business days.

13. Is the book good for classrooms or church groups?

Yes! Hot Chocolate Santa works beautifully for classroom read-alouds and Christmas events, but the Audiobook Deluxe would be even better.

14. Do you offer bulk discounts for groups?

We do! Email us for pricing on orders of 6 books or more.